MGMT403
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CHANGE AND CRISIS MANAGEMENT
Course Description
This survey course focuses on change and crisis within an organizational context. These topics are explored through the use of case studies, contemporary and classic readings, a group simulation project and various interactive exercises. Topics include theories of change, resistance to change, risk analysis and management, personal change, employee crisis situations, and responses for predictable and non-predictable disasters. This course is an upper-level elective geared towards juniors and seniors in business. A general understanding of business operations is assumed for this course.